Customers outside the United Kingdom
A very warm welcome to all our visitors!We have over 40 years experience of delivering left-handed items to customers all around the world from our base near London in the UK and, wherever you are in the world, you will get the same great service and guarantees from us! Last year, we delivered Internet orders to satisfied customers in more than 100 different countries.
Worldwide service
You can get full information on our delivery details page, but we just want to assure our worldwide customers of a few important things:
| Worldwide service Delivery times and charges Currency considerations Duty and import regulations Payment using credit / debit cards Guarantee and returns Have fun! If you need help or reassurance |
 | We pack all our goods carefully in protective padded envelopes or parcels so they should arrive in the same condition we sent them. We use postal and airmail services that should deliver your order safely within 7 working days of us receiving it . |
| We apply the same stringent rules for credit card security, personal privacy and data protection worldwide - your details are safe being processed on our secure server |
| We will charge your credit or debit card in £ Sterling at the prices shown on your order confirmation and your card company will convert to your local currency at their standard rates for the day - you will usually see both the £ Sterling and local currency amounts on your card statement. |
| You will receive our great service and security wherever you are in the world, so would you like to visit our shop and see some of the great left-handed things we could send you? YES PLEASE! |
Delivery times and charges
Most orders are despatched by airmail on the working day after they are placed on our web site.
Please click here to see full details of our delivery zones and charges
Currency considerations
We display prices and shopping baskets in £ Sterling by default but you can choose your own preferred currency using the flag icons or currency drop-down at the top of our shop pages. Other currency prices and values are based on current exchange rates looked up live online.
We will charge your card in £ Sterling and, if appropriate, your credit card company will convert at their current rate to your local currency. You should see our company name and both the £ Sterling and local currency amounts on your credit card statement. This is exactly the same process that happens if your use your card in a shop or restaurant outside your own country.
If you want the check currency rates from other sources, you can type a currency conversion question into the Google search box and get an answer, e.g. search for 30 uk pounds in us dollars".
Or you can use a currency conversion website like www.xe.com/
Note that the rate your card company use to convert the amount for your card statement may be slightly different to the one used on our web site but it should be pretty close. We do not make any charges for using a credit card whatever currency your account is in.
Duty and import regulations
If you are purchasing from outside the UK, you may be subject to import duties or other taxes levied by your customs authorities. You will be responsible for any additional charges as we have no control over these charges and cannot predict what they will be. Customs policies vary widely from country to country and you should contact your local customs office for further information. Additionally, you are considered the importer and must comply with all laws and regulations of the country in which you are receiving the goods.
For customers in the EU, we ship goods using IOSS - which charges your local VAT as part of the ordering process - and means that your order should not get held up at Customs & you will not pay handling charges / etc to the local postal service / courier when the parcel arrives.
We have had examples of duty being charged at rates of up to 70%. If you do not make the duty payment and accept the parcel it will eventually be returned to us. Once we receive it back, we can refund you the cost the the actual items but cannot refund the original delivery charge and will deduct any other costs that we incur related to the parcel.
Payment using credit / debit cards
You can pay for your order using most major credit and debit cards all credit card and payment details are processed by a secure third party specialist. We never see your card details and do not store any card information.
We will charge your card in £ Sterling and your credit card company will convert at their current rate to your local currency. You should see our company name and both the £ Sterling and local currency amounts on your credit card statement.
Guarantee and returns
Our guarantee that you will love our products applies anywhere in the world. If our products are not of the quality you expect or have any sort of manufacturing fault we will refund the full cost of the products. See our Ordering Information page for full details
Have fun!
We hope you enjoy our web site and we know you will love our products, so have fun!
If you need help or reassurance
We would love to hear from you.
Click here to send a message to our Customer Service Team
Phone us on: 0044 1737 888269
(but remember we are on GMT - 5 hours ahead of US Eastern Time and 8 hours ahead of US Pacific Time)
Write to us at:
Anything Left-Handed Limited
1st Floor Sterling Centre
9 Eastern Road
Bracknell
Berks
RG12 2PW
United Kingdom
Comments 13
Britain loses out on a vast market of expats living in Portugal and Spain by making these restrictions, I cannot buy an item from Amazon UK, but buying through the USA from China the same article will be delivered within a week or two! Unfortunately with the Left Handed Club it is a different matter, there is no alternative!
We do not have a USA number so you would need to call on UK number 0044 1737 888269 in UK business hours. We would still need to take your card details and process the card through our online terminal so it is actually better and more secure for you to order direct on our website.
Do you have any outlets in Hyderabad, India. i would like to see the product and purchase immediately.
thank you,
harish
I am left-hander and I really want to make my life and others so much easier, so I want to bring in products for lefthander and sell them here in my country Colombia. I would like to know if there is possible buy the products from you (that means a large buy or several).
Thanks and I will waiting for your reply
Orlando Iglesias
PD. As you might notice, I am not a native english speaker, so I apologize if my writing it ´s quite wrong.
I plan on buying the top of the line fountain pen sometime in the near future.
I'm Lorenzo from Italy. Nice site, easy to use.
I would like to place an order and I have just one question: would it be possible to pay the order with an advanced wire transfer?
That's just only because I've no credit card and It's really easy for me to wire online and send you the advanced payment details by mail.
Let me know and thanks a lot in advance!
Cheers
Lorenzo Minetti
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