Delivery Countries, charges and times

We try to provide a fair service at a reasonable cost to all left-handers worldwide and to break-even overall on packing and delivery costs and charges to customers.

We are based in the United Kingdom but we want to treat all our customers all round the world fairly. To keep things simple, we charge a fixed amount for delivery depending on your location and the value of your order as shown in the table below.
Click the region name in the table or scroll down to see the full list of countries in each region.

Region	Orders up to £40.00	Orders over £40.00	Normal delivery time **
United Kingdom	£4.95	£4.95	2-4 days
Europe (EU)	£5.95	£6.95	4-7 days
Worldwide Airmail zone: Europe (Non-EU), North America, Australasia, Japan and all other airmail areas	£5.95	£7.95	5-10 days
Countries for Courier delivery only (see below)	£18.95	£22.95	3-6 days
Countries that we cannot deliver to	n/a	n/a	n/a
More information on the thinking behind our delivery charges Click here if these charges seem too high to you Why do you have to pay for a UPS courier? Click here to see a full alphabetic list of countries with their delivery zones

** This is the delivery time from the day you place your order online, e.g. for UK, we despatch the next day and First Class post should arrive the working day after that.

Charges in other currencies (Euro at 1.07 and US Dollar at 1.42)

Region	Orders up to Eur £42.80	Orders over Eur 42.80
Europe (EU)	Eur 6.37	Eur 7.44
Region	Orders up to USD 56.80	Orders over USD 56.80
Worldwide Airmail zone: Europe (Non-EU), North America, Australasia, Japan and all other airmail areas	USD $8.45	USD $11.29
Countries for Courier delivery only (see below)	USD $26.91	USD $32.59
Countries that we cannot deliver to	n/a	n/a

The charge for your order will be shown on our checkout screen once you have chosen your delivery country.

United Kingdom

Normally parcels will be sent by First Class mail but depending on the weight and your location we may use the UPS tracked parcel service at no additional cost to you.

United Kingdom

Guernsey

Jersey

Europe (EU)

Parcels will usually be sent by airmail post

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Gibraltar

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovak Republic

Slovenia

Spain

Sweden

Worldwide airmail

These are the countries outside the EU where we are happy to send parcels by airmail and have not had problems with deliveries

Andorra

Antigua and Barbuda

Australia

Bahamas

Bahrain

Barbados

Bermuda

Canada

Croatia

Egypt

Falkland Islands

Hong Kong

Iceland

Israel

Japan

Kuwait

Liechtenstein

Macedonia

Mexico

Monaco

New Zealand (Aotearoa)

Norway

Oman

Puerto Rico

Qatar

San Marino

Singapore

Switzerland

Turkey

United Arab Emirates

United States

Vatican City State (Holy See)

Virgin Islands (British)

Virgin Islands (U.S.)

Courier delivery only

There are some countries where the local postal delivery service does not seem reliable and in our experience most parcels do not arrive with the customer if sent by standard airmail. We are happy to deliver to these countries but will only do so using a tracked courier service with UPS, which costs more but does guarantee your parcel will arrive.

Albania

Algeria

American Samoa

Angola

Anguilla

Argentina

Armenia

Aruba

Azerbaijan

Bangladesh

Belarus

Belize

Benin

Bhutan

Bolivia

Bosnia and Herzegovina

Botswana

Brazil

Brunei Darussalam

Burkina Faso

Burundi

Cambodia

Cameroon

Cape Verde

Cayman Islands

Central African Republic

Chad

Chile

China

Colombia

Comoros

Congo

Cook Islands

Costa Rica

Cote D’Ivoire (Ivory Coast)

Djibouti

Dominica

Dominican Republic

Ecuador

El Salvador

Equatorial Guinea

Eritrea

Ethiopia

Faroe Islands

Fiji

French Guiana

French Polynesia

Gabon

Gambia

Georgia

Ghana

Greenland

Grenada

Guadeloupe

Guam

Guatemala

Guinea

Guinea-Bissau

Guyana

Haiti

Honduras

India

Indonesia

Iraq

Jamaica

Jordan

Kazakhstan

Kenya

Kiribati

Korea (South)

Kyrgyzstan

Laos

Lebanon

Lesotho

Liberia

Libya

Macau

Madagascar

Malawi

Malaysia

Maldives

Mali

Marshall Islands

Martinique

Mauritania

Mauritius

Mayotte

Micronesia

Moldova

Mongolia

Montserrat

Morocco

Mozambique

Namibia

Nepal

Netherlands Antilles

New Caledonia

Nicaragua

Niger

Nigeria

Northern Mariana Islands

Pakistan

Palau

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Reunion

Russian Federation

Rwanda

Saint Kitts and Nevis

Saint Lucia

Saint Vincent and the Grenadines

Samoa

Saudi Arabia

Senegal

Seychelles

Sierra Leone

Solomon Islands

South Africa

Sri Lanka

Suriname

Swaziland

Syria

Taiwan

Tajikistan

Tanzania

Thailand

Togo

Tonga

Trinidad and Tobago

Tunisia

Turkmenistan

Turks and Caicos Islands

Tuvalu

Uganda

Ukraine

Uruguay

Uzbekistan

Vanuatu

Venezuela

Vietnam

Wallis and Futuna Islands

Yemen

Zambia

Zimbabwe

Countries and areas we cannot deliver to

For countries where UPS do not provide a delivery service, unfortunately we will not be able to accept your order.

Afghanistan

Antarctica

Bouvet Island

British Indian Ocean Territory

Burma

Christmas Island

Cocos (Keeling) Islands

Cuba

East Timor

French Southern Territories

Heard and McDonald Islands

Iran

Korea (North)

Myanmar

Nauru

Niue

Norfolk Island

Pitcairn

S. Georgia and S. Sandwich Isls.

Sao Tome and Principe

Somalia

St. Helena

St. Pierre and Miquelon

Sudan

Svalbard and Jan Mayen Islands

Tokelau

US Minor Outlying Islands

Western Sahara

Yugoslavia

Zaire

The thinking behind our delivery charges

Our delivery charge is an averaged amount to cover the cost of our packing the order, the padded envelope or other packing materials and the postage cost. It may seem like a lot if you only order a single ruler, but it is very good value of you order heavy products like, books, knives or folders!

Our charges compare favourably with other web businesses and avoid lots of complications:

• We could charge a fixed price and then so much extra per item, like Amazon, but often people order a number of small items like pens and sharpeners and this would give an unfairly high charge.
• If we charged by weight, we would be undercharging for items like writing mats that are light but very large
• The UK post office now charge not just by weight but by size and packet thickness as well which adds more complexity

Overall, we hope we have got the balance right and that the simplicity of a fixed charge is better than the other option of calculating individual order delivery charges based on weight of products and geographical location.

We are not able to calculate special reduced postage charges for individual orders that happen to be for lightweight items and we will not try to charge you extra if you only order heavy things!

If you need any more information, please contact us

Click here to see a full alphabetic list of countries with their delivery zones

If you think our delivery charges are too high…

Customers sometimes ask if our delivery charge is too high, particularly when only ordering a single low priced item, but there is a good reason for it…

The actual postage cost to send a single peeler may be between £1.50 and £3.00 depending where it is going but we also have to pay for the fulfilment of the order (warehousing, pick, pack, despatch), which costs us a minimum £2.50 plus the cost of a padded bag, document printing, document envelope to stick on the outside.

For larger orders, the packing cost and postage goes up but we keep the charge to our customers at the same fixed rate for all orders up to £40.00 then a little more above that as the weight of the items means the postage cost goes up rapidly. That fixed charge doesn’t seem as big for people ordering £30 or more of products, which is around the average for our orders.

If we are going to stay in business and continue to search out and supply left-handed products and also provide all the free information, newsletters and personal advice for our site visitors, we have to make sure we are at least covering our costs.

We do have a lot of fixed cost in processing an order and it is just not viable if we charge less, even though it can seem like is a lot if you are only ordering a single low value item like a peeler. Best to add a few more items you really want to your order at no extra delivery charge to make it worthwhile

We hope that makes sense.

Why do you have to pay for a courier to some countries?

We have sent thousands of parcels all round the world over the last 40 years and in our experience airmail parcels to some countries just don’t seem to reach the customer. If your parcel gets “lost” it involves a big delay for you and your time spent chasing it around and, usually, the cost of sending the whole thing again, often more than once!

That does not give the high standard of customer service that we always aim for, so where we think there could be delivery problems with standard airmail we will still deliver your order, but only using a tracked service from UPS so we know it will definitely get to you.

Unfortunately, there is a much higher cost for that as we have to pay for the UPS service, but we hope you will agree it is worth it to make sure you actually get the left-handed items you are ordering.

There is also an option to pay the extra charge for a courier for any country if you want to make sure your order gets to you quickly and safely with signed-for delivery.