About Us

This web site is owned and operated by Anything Left Handed who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Anything Left Handed
Unit 113, 14 & 15 Admiralty Way Camberley, Surrey GU15 3DT United Kingdom
Phone: 01737 888269
Fax:
Email: enquiries [at] anythinglefthanded [dot] co [dot] uk
UK VAT No. 238 5389 30

Company number: 937338

Making A Purchase

Making a purchase could not be easier. Just browse our online shop and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept payments by Card or Paypal. If you are shopping from outside the United Kingdom, you can use the flags or link at the top of our shop pages to display our prices in your local currency at the current rate. When you complete your order, we will charge your card with the correct UK £ Sterling value and your card company will convert the transaction to your own currency. Please note that your bank's actual currency conversion rate may be slightly different to the rate we obtain live to display your order so the total charged to your card in your own currency may be slightly below or above what was shown in our shopping cart.

We accept Visa and MasterCard. If you want to pay with American Express or any other card that is not supported in out payments sytem, you can use the Paypal payments link to clear your paytment (you do not need to have or open a Paypal account).

If you do not wish to pay online, you can select the "Phone us with payment details" type and complete your order without payment and then contact us to provide your card information via phone, email or by post, but it is a lot faster and more secure to pay online.

If you have made a mistake in your order you can adjust it be removing items or changing quantities in the shopping cart. Once you complete your order we will send you a confirmation email. Please check it carefully and if you see a mistake please contact us quickly so we can correct it for you before we despatch.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the correct price is acceptable.

Shipping And Handling

We normally despatch orders on the working day after they are placed (our premises are open Monday to Friday excluding UK bank holidays).

You can see full details on delivery zones, methods and charges here
http://www.anythinglefthanded.co.uk/faq/delivery.html

Delivery Schedule

UK deliveries are sent by First Class Post
Deliveries outside the UK are sent by International Airmail
Tracked services are available at additional cost.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel or amend your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is included where appropriate.

Credit Card Security

We use a secure third party Payment Service Provider to handle all credit card details and clearance. Card details are entered on a secure page of their website and are not seen, stored or held by us in any form.
The system we use is operated by SellerDeck Payments using the Credit Call processing systems.

You can see more information on Sellerdeck Payments here
http://www.sellerdeck.co.uk/index.php/ecommerce-services/category/payments-and-fraud-detection

and more about Credit Call here
https://www.creditcall.com/about/

Guarantee

We guarantee your satisfaction. If you are not happy with the products you purchase from us for any reason, please contact us so we can resolve any issues for you .

Reaching Us

If you need to reach us, please email us using the Customer Services link at the top of all our shop pages. Alternatively, you can call on 01737 888269 (International +44 1737 888269 or write to us at Unit 113, 14 & 15 Admiralty Way Camberley, Surrey GU15 3DT United Kingdom

Privacy Policy

Anything Left Handed do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy


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