Customer comments and testimonials
We try really hard to make all of our customers happy all of the time and when things do occasionally go wrong we do our best to fix them as soon as possible. We are very grateful to the customer who send us nice comments as it helps us stay committed to doing things better all the time.
It is easy to be selective with customer testimonials, but we DO get a lot of emails from people saying how happy they are with our products and how good our customer service is. We have included a selection here, including some about problems that have later been resolved.
Best testimonial ever?
I have just written reviews for the items I purchased, last month, for my 6 year old son. I cannot thank you enough for supplying the tools which have made such a difference to my sons life. I appreciate this may sound a little OTT (over the top) but it's true. He started Year 2 in Sept & was miserable, tearful, began disliking school & not wanting to go. He had dropped into the bottom 3 in his class. I realised his teacher wasn't aware he was left handed & had sat a pupil on his left side. All of a sudden, in Year 2, he's expected to write much more & he was so unhappy.
I helped him at home but couldn't be with him at school to guide him. I saw an episode of Q I & they were showing a new Biro with a kink in it which helped the person hold it. I googled left handed pens & found your website. Here I discovered the mat, the wrist dolphin & the hand writing book. I ordered 1 for school & 1 for home & they've made such a difference.
We were beginning to think my son had dyslexia but it was a simple handwriting issue! He's back to his happy self now & his writing is superb. Thank you. I honestly can't tell you what a difference these writing aids have made.
My very best wishes to you all,
Just a small email to say thanks for my order – what a great site and products. My little girl (4) feels so much more confident writing and using scissors now! Thanks again, will be shopping again soon.
Lucy W, UK
I have been in business for over 20 years myself and my attention to customer relations I like to think is second to none. It is nice to see that I am not alone!
Thank you Keith, I wish you all the very best
Darren R, UK
They say that any company looks good when everything goes well, it is only when something goes wrong that you find out about that company. My order of left handed knives was missing the bread knife and I contacted customer services at 11:35 on Wednesday 22/02/17. I was dealt with in a very pleasant manner and assured that this would be rectified. Today a replacement knife was delivered by post at 11:15. Less than 24 hours later.
Excellent service, thank you very much and the knives look great. I will continue to use your company and also recommend you.
Euan B, UK
Thank you very much. The parcel arrived today. Very efficient service and the secateurs are exactly as expected, very good quality. I'm very impressed and will recommend your service.
Catherine B, UK
Thank you for this – what fantastic customer service. I'm sure I will be using you a lot over the next few years for my little boy!, Katrina C.
I would like to thank you wholeheartedly for your excellent website and the fantastic videos about writing. Being a right-hander I have really struggled to understand the difficulties for a left-hander and how to help them. Our school was not at all helpful in giving advice on how I can help my son.
Mrs A-S, UK
I just wanted to say how amazing your service is. I ordered things from Anything Left Handed yesterday and they arrived this morning. I am absolutely shocked at the speed of dealing with orders and thrilled that everything came so quickly. And I am aware that I sound like one of those letters that companies print that sound so artificial, but I really can't get over this. So, thank you so much for your efficiency.
Rhea W. (Mrs)
“I would like to thank you for the service you provide. It was amazing for me to watch my son who had previously resisted my every attempt at getting him to write his letters. Today he sat with his Write Start book and markers and happily went through page after page. Because I'm not left-handed it's easy for me to forget the obstacles he faces, but I can see that I will likely be using your website in the future to provide left handed gear for my son.'
Celeste Lopez – Ohio USA
“I felt I just had to write to compliment you on your speedy service. I have tried the knives already and now have perfectly straight carrot batons, perfect halves in teacakes, thin straight cucumber slices and no sliced fingers! At this rate I might even get to enjoy cooking! Many thanks.'
Allison Townsend – UK
“My son, aged 8, was delighted to find your parcel waiting for him today. He was thrilled with the pen, and seemed particularly impressed with the ruler! May I take this opportunity to thank you for the VERY prompt processing of my order and for the high quality of goods received.”
Alison Voyle – UK
“I am very pleased with the fountain pen which has already improved my 13 year old daughter's handwriting. I only wish I had discovered you years before.”
J. Trafford – UK
“…I was so pleased and told lots of other people about the fantastic service you gave me!”
H. Forbes – Canada
“.. we are very satisfied with the goods supplied and the speed of delivery. We will be using your company again as our daughter progresses through school”
D. Reed – USA
“Just to say how pleased I am with my new bread knife… my son and I can both cut lovely slices now. It is 1st time I've used Internet shopping which was very good. The parcel arrived very quickly”
Melanie – UK
“I would just like to thank you for the courteous and helpful way in which you dealt with my problem. It is a pleasure to deal with a firm like yours…”
S. Burrow – USA
“Wow… great lefthanders-site! This is one of the best e-shop I've ever seen, even better than our german lefthanders-shop. Froehliche Weihnachten und ein gutes neues Jahr!”
S. HÃ¶hn” – Germany
“As a regular to this site I have to say that I am very impressed with it! Seems to be even more leftyness than ever! 7th Heaven! “
Matt – USA
Site of the Week
“Anything Left-Handed store has saved the day with its new-look e-commerce site.”
“…the company Anything Left- Handed has helped one group of users – left-handed people – to put pressure on organisations to make their products safer and more comfortable to use…”
Innovation UK, The British Council
“…My six year old daughter is thrilled with the new sharpener and has set about sharpening every pencil in the house! Many thanks.”
S.Milbank – UK
“I just wanted to say thank you for the prompt delivery of my order. It was so refreshing to receive an item from a proficient company such as yours.
Very many thanks”
Angie – Italy
“…I have only just found out about anything left-handed today, and it has already changed the way I write in a brilliant way. I am 11 years old and write scruffily and smudge, but I bought a pen and a pencil grip today, and get on with them really well. Thanks for caring and thinking about the difficulties left-handers have.”
Tina – UK
“I wanted to tell you that my sister, Chrys was thrilled with her presents from your company. The wrapping paper was exceptional and lovely! I will be sending the word about your company to other lefties.”
Kathleen D. MN, USA
“Now that I have shopped on line once, I'll be back!!!”
Gayle C. SC, USA
“Anythingleft-handed is one of the best sites I've been on and your mail order is fantastic – the service is 1st class and other retailers including those on the high street could learn a lot from your company. Best wishes”
Julie M. Belfast, N. Ireland
“I recently bought a multi-purpose knife which I now can't live without! It is wonderful to find out after all these years that I am not inept, but merely using the wrong tools! Thanks,”
Stephanie M. USA
“I received my order today, thanks for checking! I will use your company for all my left- handed needs! THANKS again,”
Joanna B. Cloverdale, USA
“Just want to say thank you for the newsletters and what a great web site you have! The newsletter gives me loads of info. and makes me feel proud of being a lefty.”
Richard S., UK
“Buying left handed scissors from you was one of the best things for my son I have ever done.”
Carrie H., Pendleton, IN, USA
“Keep up the good work, you’re the best site & organisation I’ve ever met”
“My wife is delighted with all the items and will put them to use immediately. Very nice products, good service and great delivery.”
George T., USA
We will try our very best to maintain the standards and service that have led to these comments and many more like them. We hope that we will soon be able to add YOUR comments!
The ALH Team